Operations Team

Malvern House London
Richard Mace
Group Chief Executive Officer, Malvern International PLC
Richard became CEO of Malvern International in June 2020. He is the co-founder of the subsidiary Communicate School. Communicate grew quickly and was acquired by Malvern in July 2018.
Kris Hall
General Manager & Principal, Malvern House International
Kris Hall became the General Manager of Malvern House in August 2017. He completed his Postgrad studies at the University of Westminster and has been a senior manager in the Private Sector, Third Sector and Education Sector for over 20-years.
Fahim Razzak
Finance Director

Fahim Razzak joined Malvern Finance team in February 2020. Fahim qualified as a Chartered Accountant with Grant Thornton UK LLP. and he is also a Chartered Tax Advisor (CTA). Within finance, he guides the treasury, finance, audit and tax functions to pursue the company’s aggressive growth strategy and meet its clients’ and investors’ expectations.

Robert Lewis
Director of Studies
Originally from ‘the city of dreaming spires’ – Oxford – I have spent most of my life living in London. My career began when I realised how much I adore languages, which was when I was studying Japanese at school. From there I went on to study language teaching and travelled to Asia. I am an enormous fan of contemporary oriental culture and in particular Japanese anime and video games, I also taught in China for a time and speak Chinese as a second language. I have been at Malvern House for many years now and I’m always happy to have a chat, so please feel free to say ‘hello’ to me if you see me here!
Bernadette Govi
Assistant Director of Studies

I have been an English foreign language teacher for over 25 years! Being a teacher is a fantastic gift, it allows you to open the door to meeting people from different countries and cultures. As a result, I have been lucky to have had the opportunity to travel far and wide and teach and meet many people from different countries like Costa Rica, Guatemala, Peru, Uruguay, Italy, Spain, France, and of course, the UK. After obtaining the DELTA, I then trained to become a CELTA teacher trainer and have enjoyed aiding people to become English language teachers ever since! I joined the team here at Malvern House London in September 2017 and have enjoyed immensely guiding students to improving and strengthening their English language skills and confidence from a vast variety of countries since then! In my free time, I also teach Italian, enjoy travelling off the beaten-track, playing the guitar and piano, and singing in local pubs and cafes around London.

Charlotte Lounici
Head of Programmes, International Study Centre, University of East London

I manage the pathway courses we run for international students at the University of East London. These include level 3, 4 and 6 courses as well as pre-sessional and in-sessional courses. After passing one of these programmes, you will be able to start your degree at the University of East London! I love helping my students pursue their goal of graduating from a UK university.

Ashleigh Veres
Head of Marketing & Sales (UK Pathway Programmes)

With more than 13 years experience in both commercial and higher education recruitment, it is my passion to work with our key partners, educational consultants and colleagues to change the world, one student at a time. Helping students to access UK universities, and working with our partners to promote pathway education is fundamental to my role. I look forward to working with you to promote our pathway programmes and to showcasing the fantastic achievements of UK education.

Lara Costantini
Student Service Officer
I am Lara, I speak Italian and Spanish and you can find me at reception, I will be happy to help you with anything related to your courses and your stay in London.
Mia Bauza Mas
Student Service Officer
I am the Student Services Officer and I am responsible for the daily support of the students throughout their journey at Malvern House. If you have any questions or queries about your course, please do not hesitate to see me at the reception!
Bruna Do Erre
Regional Sales Manager

I am the Regional Sales Manager for Latin America at Malvern so I am responsible to assist all our Latin American partners with all the requests and queries they might have. My role is to make sure that our partners in this region have all the support they might need to send their students to our units.

Majd Habeeb
Regional Sales Manager for the MENA (Middle East and North Africa) Region

I am Majd, the Regional Sales Manager for MENA Region. With more than 8years of experience in international education and student recruitment between Jordan and Saudi Arabia, I will be happy to provide full assistance to our education agencies and key partners. Helping them to promote our schools and pathway programs, making sure they are up to date with our marketing materials and have all the required information.

I will provide you with full support and working closely with you to make your students' journey to the UK an exceptional one.

Daniele Pluchino
Lia Operations and Europe Sales Manager

Daniele started this career in language schools and tourism whilst he was at University. He has a degree in Art History from the University of Rome, and he has previously worked as a summer school manager. Now he is responsible for Summer School Operations and sales in Europe.

Yuting Zhu
Regional Sales Manager

I am the Regional Sales Manager for the Greater China region. I have lived in mainland China and London, now mainly live in Taiwan. With 6 years experience in international education industry, I have a passion for working with students and education counsellors to improve students' lives through accepting different education. I look forward to working with you closely to promote our various programmes and to make your clients' journey to success.

Jinhye Lee
Regional Sales Manager
I am the Regional Sales Manager for Korea and Japan in APAC Region. I am Korean who understands the local language in Korean and Japanese as well as its own culture. I am confident in understanding both parent's and students' needs as well as coaching them on the best way to adopt a new environment and to develop their academic progress. I am here to support and help to be a partner for students' success.
Kartal Gultekin
Regional Manager for UK, Turkey, Central, Eastern & Northern Europe

Kartal has been in the Interntional education sector for almost 15 years with his combined student experience in Canada, UK, and New Zealand. After studying high school, foundation, diploma, and university overseas he decided to help international students from all around the world. Previously he worked for New Zealand's largest private education provider. Kartal loves fitness, martial arts, snowboarding, reading & eating, oh and one more thing... Scooby-doo!

Olaide Kolawole
Regional Sales Manager- Sub-Saharan Africa.
I have been working in the student recruitment industry for the past 6 years, I joined Malvern International in October 2019 and it has been a very exciting 1 year for me. I'm very passionate about helping students who want to study abroad achieve their career aspirations hitch free.
Regional Manager - South Asia

Janidhu holds 14 years of experience into Education management industry and he has acquired a solid reputation for effective networking and strategic alliance. He is responsible for overlooking recruitments and building partnerships in the South Asia market. He has completed his higher education in London and has first-hand experience about the student life and living in the UK.