{"id":23609,"date":"2025-04-16T11:05:40","date_gmt":"2025-04-16T11:05:40","guid":{"rendered":"https:\/\/malvern.onyx-sites.io\/?page_id=23609"},"modified":"2025-05-20T14:49:47","modified_gmt":"2025-05-20T14:49:47","slug":"%eb%b6%88%eb%a7%8c-%ec%b2%98%eb%a6%ac-%ec%a0%95%ec%b1%85","status":"publish","type":"page","link":"https:\/\/malvernhouse.com\/ko\/useful-information\/policies\/complaints-policy\/","title":{"rendered":"\ubd88\ub9cc \ucc98\ub9ac \uc815\ucc45"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"23609\" class=\"elementor elementor-23609\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb3ce69 body-header-small colour-block e-flex e-con-boxed translate-yes e-con e-parent\" data-id=\"6cb3ce69\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77929e24 section-style-blue elementor-widget elementor-widget-Section settings\" data-id=\"77929e24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Section settings.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57e0210a e-con-full e-flex translate-yes e-con e-child\" data-id=\"57e0210a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67c4cc7d elementor-widget elementor-widget-heading\" data-id=\"67c4cc7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\ub9d0\ubc88 \uc815\ucc45<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-714138e9 e-con-full e-flex translate-yes e-con e-child\" data-id=\"714138e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e59987b elementor-widget elementor-widget-heading\" data-id=\"e59987b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\ubd88\ub9cc \ucc98\ub9ac \uc815\ucc45<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c4ada63 e-grid e-con-boxed translate-yes e-con e-parent\" data-id=\"c4ada63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cfae74 elementor-widget elementor-widget-text-editor\" data-id=\"1cfae74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>1. \ubaa9\uc801 \ubc0f \ubc94\uc704<\/h2><p>\uc774 \ubb38\uc11c\uc5d0\ub294 \ud559\uc0dd \ubd88\ub9cc \ucc98\ub9ac \uc808\ucc28\uac00 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p><p>\uc808\ucc28\uc758 \ubc94\uc704\ub294 \ud559\uad50\uac00 \uc81c\uacf5\ud558\ub294 \uc11c\ube44\uc2a4 \ubc0f \uc2dc\uc124 \ub610\ub294 \uae30\uc219\uc0ac \ub4f1\uc758 \uc9c0\uc6d0 \uc11c\ube44\uc2a4\ub97c \ud3ec\ud568\ud558\uc5ec \ud559\uad50\uc5d0\uc11c\uc758 \ud559\uc0dd \uacbd\ud5d8\uc5d0 \uad00\ud55c \ubd88\ub9cc \uc0ac\ud56d\uc73c\ub85c \uc81c\ud55c\ub429\ub2c8\ub2e4.<\/p><h2>2. \uc6d0\uce59<\/h2><p>2.1 \ud559\uc0dd\uc740 \uc6d0\ud558\ub294 \ub204\uad6c\uc5d0\uac8c\ub4e0 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc815\ubcf4, \uc870\uc5b8 \ubc0f \ub3c4\uc6c0\uc744 \uc694\uccad\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud559\uc0dd\uc740 \uc5b4\ub290 \ub2e8\uacc4\uc5d0\uc11c\ub4e0 \ud544\uc694\ud55c \uacbd\uc6b0 \ud559\uc0dd\uc744 \ub300\uc2e0\ud558\uc5ec \ubc1c\uc5b8\ud560 \uc218 \uc788\ub294 \ub2e4\ub978 \uc0ac\ub78c\uacfc \ub3d9\ud589\/\ub300\ub9ac\ud560 \uad8c\ub9ac\uac00 \uc788\uc2b5\ub2c8\ub2e4.<\/p><p>2.2 \ub9d0\ubc88 \ud558\uc6b0\uc2a4\ub294 \ud559\uad50\uc758 \ud6a8\uc728\uc131\uc744 \ub192\uc774\uace0 \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc5d0 \ub300\ud55c \ud559\uc0dd\uc758 \uc758\uacac\uacfc \uc81c\uc548\uc744 \ud658\uc601\ud569\ub2c8\ub2e4. \ud559\uc0dd\ub4e4\uc740 \ud559\uae09\uc758 \ud559\uc0dd \ub300\ud45c\ub97c \ud1b5\ud574 \uc81c\uc548\uc744 \ud560 \uac83\uc744 \uad8c\uc7a5\ud569\ub2c8\ub2e4.<\/p><p>2.3 \ud559\uad50\ub294 \ub54c\ub54c\ub85c \ud559\uc0dd\ub4e4\uc774 \ud559\uad50 \uc2dc\uc124\uc774\ub098 \uad50\uc9c1\uc6d0\uc73c\ub85c\ubd80\ud130 \ubc1b\ub294 \uc11c\ube44\uc2a4\uc5d0 \ub300\ud574 \ubd88\ub9cc\uc744 \uac00\uc9c8 \uc218 \uc788\uc74c\uc744 \uc778\uc815\ud569\ub2c8\ub2e4.<\/p><p>2.4 \uc774 \uc808\ucc28\ub294 \ud559\uc0dd\ub4e4\uc774 \uc801\uc808\ud55c \uc9c1\uc6d0\uc5d0\uac8c \uc758\uacac, \uc81c\uc548 \ubc0f \ubd88\ub9cc\uc744 \uc81c\uae30\ud560 \uc218 \uc788\ub294 \uac04\ub2e8\ud558\uace0 \uc774\ud574\ud558\uae30 \uc26c\uc6b4 \uc218\ub2e8\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4.<\/p><p>2.5 \ud559\uad50\ub294 \uc758\uacac, \uc81c\uc548 \ub610\ub294 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\ub294 \ud559\uc0dd\uc5d0\uac8c \uc81c\uacf5\ub418\ub294 \uc11c\ube44\uc2a4\uc640 \uad00\ub9ac\uac00 \uc870\uce58\uc758 \uacb0\uacfc\ub85c \uc778\ud574 \uc5b4\ub5a4 \uc2dd\uc73c\ub85c\ub4e0 \ud53c\ud574\ub97c \uc785\uc9c0 \uc54a\ub3c4\ub85d \ubcf4\uc7a5\ud558\uc9c0\ub9cc, \ud559\uad50\ub294 \ud559\uc0dd\uc774 \uacbd\ubc15\ud558\uac70\ub098 \uc131\uac00\uc2e0 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\uc9c0 \uc54a\uae30\ub97c \uae30\ub300\ud569\ub2c8\ub2e4.<\/p><p>2.6 \ud559\uad50\ub294 \uc758\uacac, \uc81c\uc548 \ubc0f \ubd88\ub9cc \uc0ac\ud56d\uc758 \uae30\ubc00\uc744 \uac00\ub2a5\ud55c \ud55c \uc720\uc9c0\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc77c\ubc18\uc801\uc73c\ub85c \uc11c\ube44\uc2a4 \uc81c\uacf5\uc790\uc5d0\uac8c \ubd88\ub9cc \uc0ac\ud56d\uc774 \uc811\uc218\ub418\uc5c8\uc73c\uba70 \uc870\uc0ac \uc911\uc774\ub77c\ub294 \uc0ac\uc2e4\uc744 \uc54c\ub824\uc57c \ud569\ub2c8\ub2e4.<\/p><p>2.7.   \uc704 \uc870\ud56d\uc740 \uc9c1\uc6d0 \uc9d5\uacc4 \ubb38\uc81c\ub97c \ucc98\ub9ac\ud558\ub294 \uae30\uc874 \uc808\ucc28\ub97c \uc5b4\ub5a0\ud55c \ubc29\uc2dd\uc73c\ub85c\ub3c4 \uce68\ud574\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/p><h2>3. \ubd88\ub9cc \ucc98\ub9ac \uc808\ucc28<\/h2><h3>3.1 \ube44\uacf5\uc2dd \ub2e8\uacc4(\uc704 2.1 \ucc38\uc870):<\/h3><p>\uc77c\ubc18\uc801\uc73c\ub85c \ub9ce\uc740 \ubb38\uc81c\uac00 \uacf5\uc2dd\uc801\uc778 \uc808\ucc28\uc5d0 \uc758\uc874\ud560 \ud544\uc694 \uc5c6\uc774 \uc870\uc815\uc758 \uc815\uc2e0\uc73c\ub85c \ube44\uacf5\uc2dd\uc801\uc73c\ub85c \ucc98\ub9ac\ub418\uae30\ub97c \ubc14\ub78d\ub2c8\ub2e4. \uccab \ubc88\uc9f8 \ub2e8\uacc4\ub85c, \uc790\uc2e0\uc774 \ubc1b\uc740 \uc11c\ube44\uc2a4\uc5d0 \ubd88\ub9cc\uc774 \uc788\ub294 \ud559\uc0dd\uc740 \ud29c\ud130\ub098 \ud559\uc2b5 \ub514\ub809\ud130 \ub610\ub294 \ud559\uad50 \uad50\uc7a5\uacfc \ud568\uaed8 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub824\uace0 \ub178\ub825\ud574\uc57c \ud569\ub2c8\ub2e4. \ub300\ubd80\ubd84\uc758 \uacbd\uc6b0 \ud574\ub2f9 \ub2f4\ub2f9\uc790\uac00 \ubd88\ub9cc \uc0ac\ud56d\uc5d0 \uac00\uc7a5 \uc798 \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ube44\uacf5\uc2dd \ubd88\ub9cc \uc0ac\ud56d\uc5d0 \ub300\ud55c \uc751\ub2f5\uc774 \ub9cc\uc871\uc2a4\ub7fd\uc9c0 \uc54a\uc740 \uacbd\uc6b0 \ud559\uc0dd\uc740 \uc544\ub798\uc5d0 \uba85\uc2dc\ub41c \uacf5\uc2dd \ubd88\ub9cc \uc808\ucc28\ub97c \uc0ac\uc6a9\ud560 \uad8c\ub9ac\uac00 \uc788\uc2b5\ub2c8\ub2e4. \ud559\uc0dd\uc740 \ubd88\ub9cc \uc0ac\ud56d\uc774 \ube44\uacf5\uc2dd\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\uae30\uc5d0\ub294 \ub108\ubb34 \uc2ec\uac01\ud558\ub2e4\uace0 \ud310\ub2e8\ud558\uac70\ub098 \ube44\uacf5\uc2dd \ub17c\uc758 \uacb0\uacfc\uc5d0 \ubd88\ub9cc\uc871\ud558\ub294 \uacbd\uc6b0\uc5d0\ub9cc \uc774 \uacf5\uc2dd \ubd88\ub9cc \uc808\ucc28\ub97c \uc0ac\uc6a9\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p><h3>3.2 \ud559\uad50 \ub2e8\uacc4<\/h3><p>\uc774\ub7ec\ud55c \uc808\ucc28\uc5d0 \ub530\ub77c \uc815\uc2dd\uc73c\ub85c \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\uace0\uc790 \ud558\ub294 \ud559\uc0dd\uc740 \ud574\ub2f9 \uc0ac\uac74 \ubc1c\uc0dd \ud6c4 1\uac1c\uc6d4 \uc774\ub0b4\uc5d0 \ud559\uad50\uc7a5\uc5d0\uac8c \ubd88\ub9cc\uc744 \uc81c\uae30\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p><p>\ud559\uad50\uc7a5\uacfc \uad00\ub828\ub41c \uc11c\uba74 \ubd88\ub9cc \uc0ac\ud56d\uc740 \uc774\uba54\uc77c\uc744 \ud1b5\ud574 \uad50\uc7a5\uc5d0\uac8c \uc9c1\uc811 \ubcf4\ub0b4\uac70\ub098 Malvern House \ub9ac\uc149\uc158 \ub370\uc2a4\ud06c\uc5d0 \uc788\ub294 \ud559\uc0dd \uc11c\ube44\uc2a4 \ud300\uc744 \ud1b5\ud574 \uc81c\uacf5\ub418\ub294 Malvern House \ubd88\ub9cc \uc0ac\ud56d \uc591\uc2dd\uc744 \uc791\uc131\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p><p>\uad50\uc7a5\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uc601\uc5c5\uc77c \uae30\uc900 5\uc77c \uc774\ub0b4\uc5d0 \ud559\uc0dd\uc758 \ud3b8\uc9c0\uc5d0 \uc9c1\uc811 \ub2f5\ubcc0\ud569\ub2c8\ub2e4. \uad50\uc7a5\uc740 \ubd88\ub9cc \uc0ac\ud56d\uc5d0 \ub300\ud55c \ucd94\uac00 \uc870\uc0ac\uac00 \ud544\uc694\ud558\ub2e4\uace0 \ud310\ub2e8\ub418\ub294 \uacbd\uc6b0 \ud559\uc0dd(\ub610\ub294 \ub300\ub9ac\uc778)\uc5d0\uac8c \ubd88\ub9cc \uc0ac\ud56d \ucc98\ub9ac \ubc29\ubc95\uc744 \uc124\uba85\ud569\ub2c8\ub2e4. \ubd88\ub9cc \uc0ac\ud56d\uc744 \ucda9\ubd84\ud788 \uc870\uc0ac\ud558\uace0(\uc77c\ubc18\uc801\uc73c\ub85c \ud559\uc0dd\uc744 \uc9c1\uc811 \ub9cc\ub098 \ubd88\ub9cc \uc0ac\ud56d\uc744 \ub17c\uc758\ud558\ub3c4\ub85d \ucd08\ub300\ud558\ub294 \uacfc\uc815\ub3c4 \ud3ec\ud568\ub428) \ud559\uc0dd\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uc601\uc5c5\uc77c \uae30\uc900 10\uc77c \uc774\ub0b4\uc5d0 \uc11c\uba74 \uc751\ub2f5\uc744 \ubc1b\uac8c \ub429\ub2c8\ub2e4.<\/p><p>\ud559\uc0dd\uc774 \ubc1b\uc740 \ub2f5\ubcc0\uc5d0 \ub9cc\uc871\ud558\uace0 \ub354 \uc774\uc0c1 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\uc9c0 \uc54a\uc73c\ub824\ub294 \uacbd\uc6b0, \ubd88\ub9cc \uc0ac\ud56d\uc744 \ud1b5\ud574 \uc5bb\uc740 \uc815\ubcf4\ub294 \ud559\uad50\uac00 \uc81c\uacf5\ud558\ub294 \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4.<\/p><h3>3.3 \uc774\uc758 \uc81c\uae30<\/h3><p>\ubd88\ub9cc \uc0ac\ud56d\uc774 \uc601\uc5c5\uc77c \uae30\uc900 10\uc77c \uc774\ub0b4\uc5d0 \ud574\uacb0\ub418\uc9c0 \uc54a\uac70\ub098 \ud559\uc0dd\uc774 \ub9cc\uc871\ud558\uc9c0 \ubabb\ud558\ub294 \uacbd\uc6b0, \ud559\uc0dd\uc740 \ud559\uc0dd \uc11c\ube44\uc2a4 \ud300\uc744 \ud1b5\ud574 \ud559\uad50 \ub514\ub809\ud130\uc5d0\uac8c \ubd88\ub9cc \uc0ac\ud56d\uc744 \uc804\ub2ec\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p><p>\ud559\uad50 \ub514\ub809\ud130\ub294 \ubd88\ub9cc \uc0ac\ud56d\uc744 \uc870\uc0ac\ud558\uba70(\uc77c\ubc18\uc801\uc73c\ub85c \ud559\uc0dd \ubcf8\uc778 \ub610\ub294 \ud559\uc0dd\uc774 \uc9c0\uc815\ud55c \uc0ac\ub78c\uacfc \uc9c1\uc811 \ubd88\ub9cc \uc0ac\ud56d\uc744 \ub17c\uc758\ud558\ub3c4\ub85d \ucd08\ub300\ud569\ub2c8\ub2e4), \ud559\uc0dd\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uc601\uc5c5\uc77c \uae30\uc900 10\uc77c \uc774\ub0b4\uc5d0 \uc11c\uba74 \ub2f5\ubcc0\uc744 \ubc1b\uac8c \ub429\ub2c8\ub2e4.<\/p><p>\ud559\uc0dd\uc774 \ubc1b\uc740 \ub2f5\ubcc0\uc5d0 \ub9cc\uc871\ud558\uace0 \ub354 \uc774\uc0c1 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\uc9c0 \uc54a\uc73c\ub824\ub294 \uacbd\uc6b0, \ubd88\ub9cc \uc0ac\ud56d\uc744 \ud1b5\ud574 \uc5bb\uc740 \uc815\ubcf4\ub294 \ud559\uad50\uac00 \uc81c\uacf5\ud558\ub294 \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4.<\/p><h4>3.3.1 \ubd88\ub9cc \ucc98\ub9ac \uc704\uc6d0\ud68c \uad6c\uc131<\/h4><p>\ubd88\ub9cc\ucc98\ub9ac\uc704\uc6d0\ud68c \uc704\uc6d0\uc740 \ud574\ub2f9 \uc0ac\uac74\uacfc \uc774\uc804\uc5d0 \uc5b4\ub5a0\ud55c \uad00\ub828\ub3c4 \uc5c6\uc5b4\uc57c \ud569\ub2c8\ub2e4. \ubd88\ub9cc \ucc98\ub9ac \uc704\uc6d0\ud68c\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \uad6c\uc131\ub429\ub2c8\ub2e4:<\/p><p>\ubd88\ub9cc \uc81c\uae30\uc790<\/p><ul><li>\uc774\uc0ac\ud68c \uad6c\uc131\uc6d0 1\uba85, \ub610\ub294 \ud559\uad50 \uad50\uc7a5 \ub610\ub294 \uc5f0\uad6c \ucc45\uc784\uc790, \ub610\ub294 \uc778\uc0ac \uad00\ub9ac\uc790(\ud574\ub2f9\ub418\ub294 \uacbd\uc6b0)<\/li><li>\ud559\uc0dd \uc11c\ube44\uc2a4 \ud300\uc758 \ud559\uad50 \uad00\ub9ac\uc790 1\uba85<\/li><li>\ud559\uc0dd \ub300\ud45c 1\uba85<\/li><li>\uad50\uc0ac \ud55c \uba85<\/li><\/ul><h4>3.3.2 \uc774\uc758 \uc2e0\uccad\uc5d0 \ub300\ud55c \ucc38\uc870 \uc57d\uad00<\/h4><p>\ubd88\ub9cc \ucc98\ub9ac \uc704\uc6d0\ud68c\uc758 \ucc38\uc870 \uc870\uac74\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p><p>i) \ud559\uad50 \ub610\ub294 \uc9c0\uc6d0 \ubd80\uc11c\uc5d0\uc11c \uc81c\uacf5\ud558\ub294 \uc11c\ube44\uc2a4 \ubc0f \uc2dc\uc124\uc744 \ud3ec\ud568\ud558\uc5ec \ud559\uad50\uc5d0\uc11c\uc758 \uacbd\ud5d8\uacfc \uad00\ub828\ud558\uc5ec \ud559\uc0dd\uc758 \ubd88\ub9cc \uc0ac\ud56d\uc744 \uace0\ub824\ud569\ub2c8\ub2e4.<\/p><p>ii) \uc801\uc808\ud55c \uacbd\uc6b0 \uc774\uc0ac\ud68c\uc640 \ud559\uc0dd \ub300\ud45c\uc5d0\uac8c \uacb0\uc815 \uc0ac\ud56d\uc744 \ubcf4\uace0\ud569\ub2c8\ub2e4.<\/p><h3>3.4 \ucd5c\uc885 \uc774\uc758 \uc81c\uae30<\/h3><p>\ud559\uc0dd\uc774 \uc774\uc758\uc2e0\uccad \ub2e8\uacc4\uc758 \uacb0\uacfc\uc5d0 \ub9cc\uc871\ud558\uc9c0 \ubabb\ud558\ub294 \uacbd\uc6b0 \ud574\ub2f9 \ud559\uad50\uc758 \uc778\uc99d \uae30\uad00\uc5d0 \ubb38\uc758\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4:<\/p><p><strong>\uc601\uad6d\ubb38\ud654\uc6d0:<\/strong>\u00a0\uc601\uad6d\ubb38\ud654\uc6d0 \uace0\uac1d \uc11c\ube44\uc2a4 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\ud655\uc778\ub429\ub2c8\ub2e4.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Malvern Policies Complaints policy 1. Purpose and scope This document contains Student Complaints Procedures. The scope of the procedures is restricted to complaints in respect of the students\u2019 experience at the School, including services and facilities provided by Schools or any support services such as residential accommodation. 2. Principles 2.1\u00a0\u00a0\u00a0 Students may ask for information, [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":23587,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23609","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints policy | Malvern House<\/title>\n<meta name=\"description\" content=\"Understand how we handle concerns fairly and promptly with our transparent complaints policy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/malvernhouse.com\/ko\/\uc720\uc6a9\ud55c-\uc815\ubcf4\/\uc815\ucc45\/\ubd88\ub9cc-\ucc98\ub9ac-\uc815\ucc45\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" 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