English for Hospitality

This course is for anyone already working in the hospitality sector (hotels, restaurants, travel industry etc) or wanting to work in it. English is essential for this industry and this course will enrich your existing language skills and give you the opportunity to practise what you learn through excursions, simulations and role plays. A fun, lively course which makes the most of the local environment: London!

Key Facts

  • 20, 25 or 30 lessons per week (20 core lessons, plus optional skills modules)
  • Minimum level – Intermediate
  • Max students – 15
  • Min age – 16
  • Start dates: Monday 24th July 2017; Monday 25th September
  • Course length: 2 weeks
  • Gain a Malvern House ‘ English for Hospitality’ certificate

Topics covered include

  • Dealing with complaints
  • Restaurant and service vocabulary
  • Making and taking reservations
  • Problems in hotels and restaurants
  • Welcoming guests